ReNew Lending Privacy & Security Policy

Your Privacy Matters

At ReNew Lending, protecting your personal and financial information is a responsibility we take seriously.

We do not sell or rent customer information — ever.

We only share your information:

  • With ReNew Lending employees who need it to do their job
  • With trusted third party partners who help us process, underwrite, service, or fund your loan

All employees and service providers are required to keep your information confidential.

This policy applies to current, former, and prospective customers.

How We Protect Your Information

We use industry-standard physical, electronic, and operational safeguards to protect your data, including:

  • Secure servers protected by firewalls and monitored systems
  • Password-protected access to confidential information
  • Encrypted data transmission (SSL technology)
  • Role-based access so employees only see what they need to see
  • Regular system audits and security reviews

Only authorized personnel with a legitimate business purpose may access your personal information.

Information We Collect

We collect information to help serve your financial needs and meet regulatory requirements. This may include:

  • Personal details (name, address, phone number, Social Security number)
  • Employment information
  • Financial information (income, assets, liabilities, credit history)

We gather this information from:

  • Applications and forms you complete
  • Conversations with our loan team
  • Credit bureaus and verification partners
  • Employers, banks, title companies, insurers, and other industry partners

We use this information to evaluate your loan request, verify eligibility, and complete required lending activities.

How We Use Your Information

Your information may be used to:

  • Process and underwrite your loan
  • Verify identity, income, and employment
  • Communicate with you during the loan process
  • Coordinate payments, transfers, and servicing
  • Comply with legal and regulatory requirements

We only use your information for legitimate business and compliance purposes.

Website & Technology Use

When you visit our website, we may collect limited technical data such as:

  • IP address
  • Browser type
  • Pages visited and time spent

This information is aggregated and non-identifying and helps us:

  • Improve website performance and usability
  • Measure marketing effectiveness
  • Maintain site security

We use cookies and similar technologies to enhance your experience and protect your account. You can control cookies through your browser settings.

Communications From Us

You may receive:

  • Transactional emails related to your loan or account (these cannot be opted out of)
  • Optional surveys, updates, or educational communications

You may opt out of non-essential communications at any time.

Sharing Information With Service Providers

We may share information with trusted third parties such as:

  • Title and escrow companies
  • Appraisers and inspectors
  • Insurance providers
  • Software and technology partners

All third parties are required to maintain confidentiality and use your information only for approved purposes.

We may also disclose information when required by law or regulatory agencies.

Accessing or Updating Your Information

You may update certain personal information through your secure online account. For additional changes or questions, contact us directly:

  • Phone: 1-702-527-3348
  • Email: info@renewlending.com

Testimonials & Third-Party Links

  • Testimonials are published only with customer consent
  • External websites linked from our site are governed by their own privacy policies

Your Role in Staying Secure

To help protect your information:

  • Use strong, unique passwords
  • Never share login credentials
  • Log out after each session
  • Be cautious of phishing attempts

ReNew Lending will never ask for your password via email, phone, or text.

Policy Updates

We may update this policy from time to time. Any material changes will be posted on this page.

Contact Us

If you have questions about this policy or how your information is handled:

ReNew Lending, Inc.

1155 West 4th Street, Suite 220
Reno, NV 89503

📞 1-702-527-3348

📧 info@renewlending.com

ReNew Lending + Sage Hospitality Group

ReNew Lending provides Sage Hospitality Group employees with exclusive mortgage discounts and personalized concierge service. Participation in this program is entirely optional. Sage Hospitality Group does not require employees to use ReNew Lending and does not receive compensation or other benefits from employee participation. Employees are free to work with any mortgage provider of their choosing.

© 2026 ReNew Lending, Inc. All Rights Reserved.

Equal Housing Opportunity

ReNew Lending, Inc. - Licensed Mortgage Banker

NMLS #187023 | 1155 West 4th Street, Suite 220, Reno, NV 89503 | 1-702-527-3348 | sage@renewlending.com

State Licensing: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act (CA Mortgage Bankers License #4170049). Licensed by the State of Nevada Department of Business and Industry as a Mortgage Banker (NV Mortgage Bankers License #3384). AZ: ADFI License #0927034, NMLS #1191954. Additional locations: 8330 W Sahara Ave Suite 240, Las Vegas, NV 89117; 2365 B Renaissance Drive, Las Vegas, NV 89119; 11120 E. Bajada Dr., Scottsdale, AZ 85262; 1819 S. Dobson Rd. Suite 216, Mesa, AZ 85202; 1110 NorthChase Parkway, Suite 275, Marietta GA 30067. Licensed in NV, CA, AZ, TX, NC, SC, GA, FL, WA, MT, CO, TN. For complete licensing information, visit www.nmlsconsumeraccess.org

General Disclaimer: This is not an offer to enter into an agreement. Not all customers will qualify. Information, rates, and programs are subject to change without prior notice. All products are subject to credit and underwriting approval. Not all products are available in all states or for all loan amounts. Estimated rates and savings are for illustrative purposes only and do not constitute a guarantee. Other restrictions and limitations apply. Not intended for legal or financial advice—consult your own professionals if such advice is needed.

Employee Program: This exclusive program is available only to eligible Sage Hospitality Group employees. Program terms, rates, and benefits are subject to change and must be verified at time of application. Employment verification required. Savings estimates may not represent typical results and are subject to individual circumstances.

Equal Housing Opportunity: ReNew Lending is an Equal Housing Lender. All qualified applicants will receive consideration for credit without regard to race, color, religion, sex, handicap, familial status, or national origin.

TEXAS RESIDENTS - CONSUMER PROTECTION NOTICE

CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.

THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV.